Hotels – Rating System | Feel Like Home

Earning your HOTEL Dragons

In order for a hotel to earn one dragon and become FLH accredited, must do the following:

Register and become a member in FLH (Feel Like Home)
Translate the hotel’s website in Chinese via www.feellikehome.cn – Translation of the website is included at the registration

In order for a hotel to earn two dragons, must do the following in addition to those of the first dragon:

Chinese electrical adapters for small appliances available in every room
Translate the following in Chinese:
- all hotel restaurant menus
- the room service menu
- all hotel bordure
- all front desk documentations given to the guests
If the hotels has other international flags outside the hotel, the Peoples Republic of China flag must be added as well
Welcome letter in the room written in Chinese
Translate all signage in Chinese:
- Evacuation / Emergency signage
- Elevators (exit, morning breakfast, bar, etc.)
- Rest rooms
- Restaurants

In order for a hotel to earn three dragons, must do the following in addition to those of the first two dragons:

Certain room criteria must be met, such as:

Amenities:
- Slippers (one pair per person)
- Bathing products
- Comb
- Toothbrush & toothpaste
Tea set in every room
- Kettle (for boiling water)
- Tea cup, tea plate & tea spoon
- Milk & sugar
- Three deferent varieties of tea
  - Five of the most famous teas are:
    - Green tea. Dragon Well, Hangzhou Zhejiang.
    - Oolong tea. Anxi Iron Goddess, Anxi Fujian.
    - Black tea. Keemun Black Tea, Qimen Anhui.
    - Jasmine tea
    - White tea. White Tip Silver Needle, Fuding Fujian.
Translate all hotel restaurant menus in Chinese
Instant noodles & chopsticks (strongly suggested)
Minimum of one Chinese television channel
The mini bar must have still water

In order for a hotel to earn four dragons, must do the following in addition to those of the first three dragons.

Food & Beverage:

Breakfast Opening time:
- City hotel: earlier than 07:00 is preferable for city hotels)
- Resort hotel: earlier than 08:00 is preferable for resort hotels
The Breakfast Buffet must have some of the following items (the more, the better):
- Congee (type of rice porridge) with condiments
- Hard boiled eggs
- Fresh fruits
- Soy Milk, yogurt & white bread
- Chopsticks & chopstick holders
- Sausages, bacon
The Restaurants & Room Service must have some of the following items (the more, the better):
- Congee (type of rice porridge) with condiments
- Fresh fruits selection
- Fried rice of fried noodles
- Chopsticks & chopstick holders
- Instant noodles & chopsticks (strongly suggested)
- Chinese tea
- Dim sum selection (strongly suggested)
- Sauces:
  - Oyster Sauce
  - Black Bean and Garlic Sauce
  - Soy sauce
  - Soybean Paste
  - Chili Sauce
  - Sesame Oil
  - Hoisin Sauce

In order for a hotel earn five dragons, must do the following in addition to those of the first four dragons.